What to Expect in the Onboarding Flow
Invitation Email
You will receive an email invite or click a link from the platform your are a part of to join VanillaPOS.
The invite contains a temporary username and password.
First Login
Click the link in the email and login using your temporary credentials.
Set Your Password
Immediately upon login, you’ll be prompted to choose a new password.
This ensures your account is secure.
Stripe Setup
After resetting your password, you’ll see a Stripe sign-up screen.
Here you can:
Sign in with an existing Stripe account (if you already have one), OR
Create a new Stripe account right in the flow.
Automatic Connection
Your Stripe account will be automatically connected to the platform’s parent Stripe account.
This links your franchise for payments and deposits.
Completion
Once finished, you’ll be redirected into your Vanilla dashboard.
A confirmation will display that your onboarding is complete.
Key Notes for You
The process takes only a few minutes.
Stripe may ask for business or banking details (for payouts).
Once done, you’re ready to start taking payments in VanillaPOS.