Subscriptions & Integrations

Yes. VanillaPOS includes built-in support for launching subscriptions directly from the point of sale. Once a subscription is initiated, customers receive access to a self-service billing portal where they can manage cards on file, billing history, and subscription preferences.

VanillaPOS can kick off subscription billing directly from the in-person terminal. It automatically triggers:

Subscriptions on Vanilla are products (either Service or Good) that are purchased and then linked to customers.

These can be set up to run per a numeral of week, month or year, and can have a billing anchor date, a duration and a finite or infinite amount available. Failed payments can trigger alerts or retries.

VanillaPOS supports subscription management via a customer-facing portal as well as Subscription Product creation - this configuration requires Billing to be turned on and can be combined with a Connect configuration as well.

Yes.

VanillaPOS supports integrations with popular CRMs. While native integrations currently exist for HubSpot and Salesforce, the platform can be extended to support additional CRMs (e.g., Zoho) depending on customer needs or implementation partner preferences.

Yes. The system includes:

These tools can be used across departments or sites to incentivize engagement and unify data.