Frequently Asked Questions
Q: What types of users can I set up?
A: You can add cashiers, managers, back-office staff, and external users (e.g., auditors or franchise operators).
Q: Does VanillaPOS support role-based permissions?
A: Yes. Permissions can be tailored to control what each role can view or manage, such as reporting, refunds, or product setup.
Q: Can third parties access my system?
A: External access is supported. Franchise operators, auditors, or consultants can be assigned limited access accounts.
Step-by-Step: Configuring User Access
List all user roles in your organization (cashier, manager, auditor, etc.).
Assign permissions per role (e.g., sales only, reporting only, full access).
Create user profiles in the dashboard.
Enable role-based access control (RBAC) to enforce permissions.
Review user permissions quarterly to maintain security.