Frequently Asked Questions
Q: What type of business is VanillaPOS best suited for?
A: VanillaPOS is designed for retail, hospitality, event management, and service-based businesses. The configuration may differ depending on your industry.
Q: Can I use VanillaPOS for both in-person and online payments?
A: Yes. You can run VanillaPOS for in-person transactions only, or expand to include online payments and subscriptions with Stripe Billing and Connect integrations.
Q: How do I manage multiple locations?
A: VanillaPOS supports both single-location and multi-location setups. If you operate multiple stores, you can enable a centralized dashboard and determine whether to structure Stripe accounts per store, per region, or under a master account.
Step-by-Step: Pre-Qualification Checklist
Identify your business type (retail, restaurant, event, service).
Define your primary use case (walk-in sales, ticketing, services, mixed).
Decide if you need online payment support alongside in-person.
Confirm the number of locations requiring POS terminals.
Choose a Stripe account structure (one account per store vs. one centralized account).
Determine if a centralized dashboard is required for multi-location oversight.