Frequently Asked Questions
Q: What payment methods are supported?
A: VanillaPOS supports tap-to-pay (NFC), chip (EMV), and swipe transactions.
Q: Can I accept gift cards or alternative payment types?
A: Yes. Gift cards and other payment methods can be enabled depending on your setup.
Q: Does VanillaPOS support tips and service charges?
A: Yes. You can configure tipping options (fixed, percentage-based, or custom) and add service charges if needed.
Q: Can customers split payments?
A: Yes. VanillaPOS supports split payments across multiple cards or between card.
Step-by-Step: Payment Setup
Enable payment types required (tap, chip, swipe).
Configure gift card acceptance if applicable.
Set up tipping rules (e.g., 15%, 18%, 20%, custom).
Add service charges where applicable.
Enable split payment or installment functionality if needed.
Test a sample transaction to confirm all flows.