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The VanillaPOS Dashboard

This article covers the VanillaPOS Dashboard, which can be found at https://app.vanillapos.io/

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Written by Jon Manierre
Updated over 4 months ago

The VanillaPOS Dashboard provides a robust interface to manage your products, monitor revenue, handle transactions, and configure subscriptions, discounts, and user profiles. Below is a detailed guide to help you get started and get the most out of your dashboard.


Screen Sections & Features

Dashboard Overview & Navigation

  • Left Sidebar: Contains main navigation - the sidebar can be expanded/collapsed for better viewing.

  • Logo & Branding: Customized based on your brand/business

  • Account Switcher: If you are connected to multiple accounts (e.g. multiple locations or regions), you can switch between them using this dropdown.

Revenue Reports

The Revenue Report is located under the Reports tab and gives an overview of your transactions for a selected time range:

  • Default View: Displays total charges from the current day.

  • Filters:

    • Date Range

    • Transaction Type: Charge or Refund

  • Export Options:

    • Download or share as PDF/CSV.

  • Details: Click into any transaction to see detailed breakdowns, including:

    • Payment intent (click to open in Stripe if applicable)

    • Customer info

    • Provider/vendor ID

    • Line items, tax, tip, discount, etc.

    • Refunds (full or partial)

Transactions

Reports are made up of Transactions - each transaction is represented by a row in the Reports table.

Click on any transaction to open its Transaction Detail View, which includes:

  • Cardholder details (last 4 digits, card type, expiration)

  • Receipt ID (used for refunds)

  • Associated store or provider

  • Itemized breakdown (products, discounts, taxes, total, etc.)

Products

All your products and services are managed under the Products tab. Here you can view and created products.

Please note: Products can be physical, digital or subscription products.

Product Features:

  • Types: Goods, services, and subscriptions.

  • Status: Active/Inactive based on availability or stock.

  • Edit Functions:

    • Name, description, image

    • Price and optional Sale Price

    • Taxable or not

    • Variable pricing: Set min/max range (e.g. donations, tipping)

    • Inventory: Set stock or infinite availability

    • UPC/barcode: Auto-generate and print barcodes

Organizing Products:

  • You can drag and drop to reorder products.

  • Changes made will reflect live in the app.

Subscription Products

Create and manage recurring subscription products.

Subscription Product Fields

  • Price and optional Sale Price

  • Billing Frequency: Weekly, Monthly, Quarterly, Yearly

  • Start Date: Can be a specific date or “start immediately”

  • Auto-Renewal: Optional

  • Inventory Control: Optional (limited or infinite)

  • Tax Codes & UPC support

Looking for instructions on how to create a Product? These articles may be helpful:

Discounts

Discounts are managed under the Discounts tab. Here you can view and create discount codes to be used at checkout.

Discount Options:

  • Code: Up to 10 characters.

  • Type: Dollar or Percentage

  • Combinable: Allow stacking with other discounts

  • Availability: Set start and end dates or leave active indefinitely

  • Min Transaction Amount: Optional

  • Max Discount Amount: Optional (caps the value applied)

Max Discount Amount Example: If a 50% discount has a Max Discount Amount of $100 and the transaction is $1,000, only $100 will be applied.

Profile Management

Access via your user icon (bottom left corner)Profile

Here you can:

  • Update your Name, Email, and Password

  • Set or update your Terminal PIN

  • Enable/disable Two-Factor Authentication

  • View all active sessions

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