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The Vanilla Dashboard

This article covers the Vanilla Dashboard, which can be found at https://app.vanillapos.io/

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Written by Jon Manierre
Updated over 3 weeks ago

The VanillaPOS Dashboard is the main landing page you see when logging into your VanillaPOS portal. It provides access to navigation, account management, and core features such as reports, products, customers, and discounts.


Screen Sections & Features

Left-Hand Sidebar Navigation

The left-hand sidebar is your primary navigation within VanillaPOS. The sidebar can be expanded or collapsed using the arrow icon in the upper left corner.
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Navigation items include:

  • Reports

  • Products

  • Customers

  • Discounts
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The sidebar is always visible and allows quick access to key areas of the platform.


Account Information and Switching

Active Account Name

At the top of the dashboard, you will see the name of the account you are currently logged into.

Account Switcher

If your login is associated with multiple accounts, an account switcher will be available.

  • The account switcher allows you to move between linked accounts.

  • Select an account from the list to switch contexts.


Reports

The Revenue Report

The Reports section currently includes the Revenue Report, which is open when first viewing your Vanilla dashboard

Please Note: The default Revenue Report view displays the current day's transactions. To view more transactions, select the 'Filter' button in the upper right hand corner and updates the dates and transaction type

The Revenue Report provides:

  • A view of all charges and refunds in your account

  • Data filtered by a selected date range

Filtering and Exporting:

  • By default, the report is filtered to the current date.

  • Use the Filters option in the top right corner to adjust the date range.
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Reports can be downloaded in PDF or CSV format. Learn more about the Revenue Report here


Products

The Products section displays all products created by you or your organization.

The products table includes:

  • Product image

  • Product name

  • Inventory levels

  • Pricing information

Selecting a product allows you to view and manage additional product details.

Please note: Products can be physical, digital or subscription products.

Learn more about Products, as well as how to create and update them using the links below:


Customers

The Customers section provides a list of all customers associated with your account.

This includes:

  • Customers who have completed transactions

  • Detailed customer information for each customer record

This view helps you understand and manage your customer base directly within VanillaPOS.


Discounts

The Discounts section contains all discounts created for your account.

From this page, you can:

  • View active and inactive discounts

  • Review discount details

  • Manage and update existing discounts


User Profile and Logout

In the lower left-hand corner of the dashboard, you will find your user information:

  • Your username

  • The email address associated with your account

User Menu

Click the vertical ellipses menu to access:

  • Your profile settings

  • Password updates and basic account options

  • The option to log out of VanillaPOS

The Dashboard serves as the central hub for navigating VanillaPOS and managing your account, products, customers, reporting, and promotions.

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